Terms and Conditions of Sale
TRANSCOM expressly limits acceptance to the prices, conditions, and written terms set forth for sale of Transcom's
products. Buyer's terms and conditions of purchase will not apply.
CANCELLATION & RETURN:
Any request for order cancellation, rescheduling, return, or modification must be made in writing and approved in
writing by TRANSCOM at its principal office at Tainan, Taiwan. No cancellations, quantity decreases, or push-outs
may be made within 45 days of Factory Commit Date (FCD).
For standard products, buyer may cancel and/or reschedule subject to the following limitations and charges based
upon the number of days from the date TRANSCOM receives buyer's written notice of cancellation to the FCD for
the cancelled products:
> Within 45 Days of FCD - No cancellations.
> Between 45 and 60 days of FCD - No cancellations, however, buyer may reschedule the line item to ship no
later than 60 days from the original FCD.
> More than 60 days from FCD - Cancellation is accepted.
For non-standard products, built to buyer's specifications or pursuant to TRANSCOM's design, Buyer shall have no
right to cancel at any time. Orders for standard RF integrated circuit products ordered in non-standard tape and reel
quantities are non-cancelable and non-returnable.
CLAIMS AND RETURNS:
Claims for shortages or inaccurate filling of orders must be made to TRANSCOM within 15 days after receipt of
goods. All returns must have an accompanying return authorization number issued by TRANSCOM. Returned goods
will be accepted only with prior written approval from TRANSCOM and must be returned in unused, resalable
condition and in the original packaging and must be at the current revision level. TRANSCOM may charge a
reasonable restocking charge on any items which it accepts that are returned for credit or exchange when the error is
RISK OF LOSS:
The risk of loss or damage to the goods is to be assumed by the Buyer upon the occurrence of the later of the
following events: the arrival of the goods at the Port of Entry of the country of destination; or the initial shipment
of the goods when the point of origin is within the country of destination.
TRANSCOM warrants each new product against defects in materials and workmanship for 1 year after goods invoice
date. Upon TRANSCOM' confirmation of defects, TRANSCOM agrees, as its EXCLUSIVE REMEDY to repair or,
in its discretion, replace defective produce without charge. TRANSCOM is not responsible for product damage
resulting from accident, misuse or lack of reasonable care.